| At Air Products, we have developed a comprehensive
Product Supply Package. We use the
latest IT and business processes to ensure customers receive the
best in logistics service.
By taking control of the forecasting and ordering process, we
are able to deliver the lowest possible operational costs. This
means you have more time to concentrate on your core business
activities, while we take care of the logistics and your product
needs.
We recognise that many of our customers require additional support
tailored specifically to their needs. For this reason we have
developed an option which offers a range of distribution services.
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| The Standard
Product Supply Package includes the following: |
 48
hour customer order delivery only when unrestricted access and power
is available 24 hours a day, seven days a week, |
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| or |
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| if appropriate, automatic delivery forecasting and
supply when unrestricted access and power is available 24 hours
a day, seven days a week |
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| Orders
and enquiries 24 hours a day, seven days a week |
| A
delivery note detailing the quantity of product supplied |
| One
copy of a standard delivery note/invoice provided |
| A
statement of Product Specification will be provided |
| Emergency
call out for all equipment owned by Air Products |
| The
supply of safety related product information |
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| Service Plus |
| If required, customers can select from a variety
of additional services available through our Service
Plus range. The extra options available are listed below. |
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| Express Service |
| For customers who need products delivered urgently
, we can accept orders by telephone or fax and deliver within 48
hours subject to product availability . |
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| Purity Certificates |
| We can supply a Certificate of Purity/Analysis over
and above the standard. |
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| Telemetry |
We are able to provide this service where customers
require the additional comfort of
telemetry assisted data. |
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| Specialised
Access |
| For customers with one or more of the
following site conditions: |
| Restricted
delivery times at the site |
| Limited
room for tanker access to the site |
| Limited
availability of utilities on site |
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In these cases, Air Products can supply a service to suit the
customer's specific needs.
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| Invoicing |
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We can supply tailor ed or multiple invoices if required.
In addition to these additional Service
Plus options, we have created our Technical Service
Plus package. This offers customers access to Air Products'
specialists in the field of industrial gas technology and process.
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